1. Definitions:
The following terms & conditions document is a legal agreement between us (M/s Vouny) & you (Client) for the purpose of website or software design and/or development(product) These terms & conditions set for the provisions under which you (Client) understand our terms & conditions and do any contract with us (Developer) on these bases.
We are the internet web services provider offering you (Client) CSS layouts, Dynamic & Static Designs with E-Commerce services for worldwide.
2. Acceptance of work:
Quotations are valid for 7 days from the date of issuance.
When you place an order to develop a product, we accept this order only when some payment is realized against the proforma invoice provided by us. It is an equal acceptance between us & you, and no one misuse their duties. You should also keep one copy for your record.
All agreements are made on written basis or through electronic mail (email), not through telephonic conversation.
3. Time period:
Time period is fully depending upon the length of the work that how much time it will take for completion and may vary with the number of iterations.
The Client agrees that it is liable for absence of service as a result of illness or holiday.
4. PROJECTS:
All alterations for web sites projects are to be requested in writing either by email or postal mail by the Client. After the specified allowed hours of alterations have been completed, Developer reserves the right to advise the Client as such and send a separate quotation to the Client and to request payment for any further alterations. Developer reserves the right to request payment be received for further alterations before continuing work.
Upon completion of an agreed design the Client is asked to confirm in writing by email or postal mail that the design is signed off as complete and agree that any further design alterations are chargeable.
If an error or issue with the design or code arises during the project which does not allow the design or code to match the original specification, then Client agrees that Developer can apply a nearest available alternative solution for some or all platforms.
After site completion, a Client or a third party of their choosing may wish to edit their web site code them to make updates. However, the Client agrees that in so doing they assume full responsibility for any issues which occur as a result of changing the code themselves. If Client or a third party of their choosing edits the web site code and this result in functionality errors or the page displaying incorrectly, then Developer reserves the right to quote for work to repair the web site.
Developer reserves the right to assign subcontractors in whole or as part of a project if needed.
Client agrees that it is their responsibility to have regular backups of their website and software made by themselves or third party services in case of a software or hardware failure.
All communications between Developer and Client shall be by telephone, email, Skype or postal mail, except where agreed at Developer's discretion.
5. PAYMENT TERMS:
All prices are exempt of VAT & 25% in advance.
All invoices must be paid in full within 7 days of the invoice date and Developer will carry out work only where an invoice has been paid by the Client for the work, unless otherwise agreed at Developers discretion.
Additional work requested by the Client which is not specified in the agreed quotation is subject to a separate quotation and Developer reserves the right whether to quote or accept additional work. If additional work is accepted by Developer may affect timescale and overall delivery time of the project.
The Client can choose either to pay the full cost in one payment or split the cost into 2 payments to be agreed with the Developer. Should the cost be split into 2 payments then the first half of the payment is to be received before work commences and the second payment to be received towards the end of work and before handover of finished files.
Once an invoice is sent to the Client it must either be paid either by bank transfer, cheque or paid online with major credit card via PayPal secure online payment.
Developer reserves the right to decline further work on a project if there are invoices outstanding with the Client.
Client may request that the Developer cancel a project in writing by email or postal mail to Developer and the project is cancelled only if Developer confirms work has not been started on the project. If Developer has begun or completed the work and the Client no longer requires the files but have agreed to the work, they are still obliged to pay Developer for the work that has been carried out.
All invoices are submitted by email except where required otherwise by regulations or agreed at Developer's discretion.
We reserve the right to remove the product from internet if payments are not received.
6. DOMAIN NAMES AND HOSTING:
Client agrees to take all legal responsibility for use of third party domain name, hosting and email services and hereby agrees to indemnify and hold harmless the Developer from any claim resulting from the Client's publication of material and use of the domain name, hosting and email services. Any support or payment due relating to the domain name, hosting and email services are to be made between the Client and the third party service.
Client agrees to pass on FTP details and any other access details relating to their domain name and hosting account which the Developer requires to upload the web site if required as part of a project.
If you request us for FTP details for the hosting, the warranty of the product will be void from the day we provide you the same.
As we provide domain/hosting services as a part of our product/services, we don’t provide any control panel for the hosting account or domain controls. These can be transferred to yourself if you wish to discontinue our services. No refunds will be provided under such circumstances.
We reserve the right without notice to refuse work with domain names or hosting and email services without reason for such rejection or refusal.
7. Source Code:
We do not provide any source code for dynamic websites as a company policy. In case you need access to the source, you need to discuss the same with us. In case, we provide you the source code, we may impose some extra charges for source code.
8. Termination:
The client may discontinue/terminate the contract anytime by written notice, but we will charge according to the working hours we have given to your work.